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CGF ARTICLES, OPINIONS & EDITORIALS

TREATING CUSTOMERS FAIRLY, OR NOT? (2016-03-07)

Article by Terrance M. Booysen and reviewed by Deon Francis (Partner: Hogan Lovells)

In today’s times, customers are very much aware of their rights. Whether or not a frustrated customer is standing in a long bank or retail outlet queue -- be this in South Africa or even in the bustle of Paris -- one is bound to hear someone shouting “customer service please!”

POOR GOVERNANCE AND LIPSERVICE CREATES UNSUSTAINABLE ORGANISATIONS (2016-02-08)

Article by Terrance M. Booysen

It is a fact; since the collapse of so many iconic organisations across the world, the subject of corporate governance has intensified.

SOCIAL MEDIA: CHANGING TIMES AND INCREASED RISK (2016-02-03)

Article by Terrance M. Booysen

Many technologists across the world were completely bewildered by the claim Gordon E. Moore made in 1965, when he boldly predicted the rate of change the world would undergo through the rapid development of technology.

POPI: THE RIGHT TO PROTECT YOUR PERSONAL INFORMATION (2016-01-26)

Article by Terrance M. Booysen and reviewed by Nicholas Hall (Associate: Michalsons Attorneys)

Last year there was a flurry of activity when it was reported that a well-known South African cell phone company closed its e-billing portal over an alleged security breach.

COMBINED ASSURANCE: DOUBLE CHECKS FOR BUSINESS REPORTING (2015-12-10)

Article by Terrance M. Booysen

Considering the heightened awareness of governance reporting and the increased accountability attached to directors; so much has changed for business leaders since the collapse of Enron and WorldCom in the United States, the HIH Insurance Group in Australia and Parmalat in Italy.

BRIBERY: THE BOARD IS ACCOUNTABLE (2015-12-04)

Article by Terrance M. Booysen and reviewed by Jaco de Jager (CEO: Association of Certified Fraud Examiners: SA Chapter)

Besides the more notable pieces of legislation that deal with bribery and corruption, which include the USA’s Foreign Corrupt Practices Act of 1977, the United Kingdom’s Bribery Act of 2010 and even South Africa’s Prevention and Combatting of Corrupt Activities Act 12 of 2004; now South African organisations will have to contend with even more anti-bribery controls.

STRATEGIC PLANNING IS CRITICAL TO BUSINESS SUSTAINABILITY (2015-11-26)

Article by Jenè Palmer (CGF Lead Independent Consultant)

Do you have your finger on the ‘pulse’ of your business?  Is your organisation equipped to survive the pressures in a changing business and global environment?  These are critical questions which should be asked and answered by board members and senior executives alike.

DYSFUNCTIONAL BOARDS: IMPACTS ON ORGANISATIONS AND REMEDIES (2015-11-16)

Business presentation by Terrance M. Booysen

As we all know, boards are powerful forces; and through their collective knowledge, skills, experiences and practice, their output is intended to cause positive and sustainable change for companies.

SERVING THE ORGANISATION: A DIRECTOR’S PLEDGE (2015-11-04)

Article by Terrance M. Booysen

One wonders how many people have misunderstood the meaning and the commitment they made when they uttered the words, “until death us do part”?

B-BBEE: ALL ORGANISATIONS ARE AFFECTED BY BLACK ECONOMIC EMPOWERMENT AND THE CODES (2015-10-27)

Article by Terrance M. Booysen and reviewed by Dr. Robin Woolley (Director: Transcend Capital)

With the release of the new Broad-Based Black Economic Codes (‘B-BBEE’) -- which became effective on 01 May 2015 -- there is no doubt that the previous Codes of Good Practice (‘the Codes’), which were launched in 2013, did not have the desired effect.